To help you with this request, the following questions may prompt some thoughts for you:
• What would you say is unique about us, our services or our way of doing things?
• In what way did we add value to the service for which we are engaged?
• In what ways did we make it easy for you to pick pets/products/service with us?
• Would you recommend us to others?
We are also using this as a means of evaluating our customer satisfaction levels and would value any other comments you may wish to add, either as a part of your testimonial or through e-mail to us personally.
Please call us should you have any questions or concerns about our request.
We sincerely appreciate your time and look forward to our relationship continuing well into the future.